Returns Policy

CONSUMABLES RETURNS POLICY

Pitney Bowes are happy to consider claims if notified within 28 days from invoice date.

We will, at our discretion provide a credit where goods have been lost, wrongly delivered or invoiced, incorrect goods have been delivered as a result of our error, damaged in transit or short supply of order.

Generally, we will not arrange collection of goods in circumstances other than those listed above. All returns must be authorised by us and you should obtain a collection reference.  The goods must be in original manufacturers packaging, protected by an outer box and in a re-saleable condition.

To arrange a return please call 0844 4 992 992 (select option 2, then 3).